Oversharing & The RFA

I don’t know of any business owner who asks questions to find out the sexual orientation of their customers or if the product they are buying will be used at a wedding.

But in this age of Kim Kardashian and oversharing with strangers, I know plenty of bakers who know their customers entire life story and all the juicy details of their life, divorce, kids, and other issues like anger problems, who their psychiatrist is, and what STD’s they just got.  All that during a 5-minute check out process. And the baker never asked and didn’t even want to know. 

People talk and share info with strangers way too much. That’s a big part of the problem.

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